Return Policy



Thank you for choosing to shop with AVM SHOPPING. We strive to provide you with high-quality products and excellent customer service. If for any reason you are not completely satisfied with your purchase, we offer a comprehensive return policy to ensure your shopping experience is hassle-free.



30-Day Return Policy:

We understand that circumstances may arise where you need to return an item. Therefore, we offer a 30-day return policy from the date of delivery. Within this period, you have the flexibility to return the item for a refund or exchange.

Eligibility Criteria:


To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it. Any items that show signs of use, damage, or are missing parts for reasons not due to our error may not be eligible for a refund or exchange.


Initiating a Return:


To initiate a return, please contact our customer service team within the 30-day window. You can reach us via email at [insert email address] or by phone at [insert phone number]. Please provide your order number and a brief explanation of the reason for the return. Our friendly representatives will guide you through the return process and provide you with a return authorization number (RMA) if necessary.


Return Shipping:


Once your return request is approved, we will provide you with a prepaid return shipping label. Simply affix the label to the package and drop it off at your nearest shipping location. Please ensure the item is securely packaged to prevent any damage during transit


Refunds and Exchanges:


Upon receiving your returned item, our team will inspect it to ensure it meets the eligibility criteria mentioned above. Once approved, we will process your refund or exchange promptly. Refunds will be issued to the original payment method used for the purchase, while exchanges will be processed based on product availability.

Non-Returnable Items:


Certain items may not be eligible for return or exchange due to hygiene reasons or other restrictions. These include but are not limited to: Personalized or customized items Intimate apparel and swimwear Health and personal care products E-gift cards and digital downloads Please review the product description carefully before making your purchase to ensure eligibility for return or exchange.


Damaged or Defective Items:


In the rare event that you receive a damaged or defective item, please contact us immediately. We will work with you to resolve the issue promptly and ensure your satisfaction.

Contact Us:


If you have any questions, concerns, or require further assistance regarding our return policy, please don't hesitate to contact our customer service team. We are here to help and ensure that your shopping experience with us is nothing short of exceptional.